FAQS

We have different styles of hanging closet organizers, storage bins, handwoven baskets, and hangers.

There are 2 ways you can search for products, navigate through the website to search by category. The second way is to type in a keyword to search through our search box.

To purchase an item on StorageWorks:

1.      Find an item you want to purchase on storageworks.us.

2.      Choose the options you want for that item, if applicable.

3.      Click Add to cart.

4.      Take any of these optional steps:

·         The default quantity is 1, modify the quantity if you need to buy more and click UPDATE CART.

·         Add a note to the seller.

·         Shipping, taxes, and discounts calculated at checkout.

5.      Click CHECK OUT.

·         If you’re signed in to your StorageWorks account, confirm your shipping address and payment details.

·         If you’re checking out as a guest, fill in your Contact information, shipping and payment details. Tick Keep me up to date on news and exclusive offers and Save this information for next time. There are benefits to creating a StorageWorks account before buying.

·         If you have Gift card or discount code, enter to apply before paid.

6.      Review your order to check that your information and order are correct.

7.      Click Continue to shipping.

8.      Click Continue to payment.

If you have any questions about an item or order, feel free to Message Us or via Email.

We can accept PayPal, Visa, Mastercard, Discover and American Express.

If your credit card is declined there may be a few reasons why: the card has no funds available, you entered the wrong CSV security code, the card is expired, you entered the wrong billing information, the card does not allow internet purchases (card not present purchases), there is a hold on the card. In any event by calling your issuing bank they can tell you why the card is declining.

SOLUTIONS: try a different credit card or try using PayPal as your checkout method (We accept VISA, MasterCard, Discover and American Express).

Only unshipped orders may be cancelled. Cancellation may be done either through Message Us or email.

We ship goods from the warehouse in US.

We currently do not ship outside the U.S. We do not ship to P.O. boxes or APO/FPO addresses. We do not ship to Alaska, Hawaii & Puerto Rico.

·If you’re signed in to your StorageWorks account, you can track your order on our website.

·If you ordered as a guest, you can track your parcel via the Confirmation Email.

Our complete Shipping Policy is located at the bottom of the site.

Within 30 days of order date

In original condition: resell-able

Unused or undamaged

In the original packaging

Once you wish to make a return, feel free to contact us via Email or Message Us, we will handle the return for you in accordance with the return policy.

Our complete return policy is located at the bottom of the site.

Feel free to Message Us online or email us at any time.